Michelle Queen, LPC, is an Intensive Care Manager with Beacon Health Options, whose focus is to connect members with complex needs to necessary services. Ms. Queen started her career on a helpline, assisting callers with mental health issues, some of whom were suicidal. Upon completion of her master’s in counseling at St Joseph University in West Hartford, CT, she worked in a jail diversion program with women who were at-risk for incarceration and then worked for five years in an adolescent girls group home. Before coming to Beacon, Ms. Queen worked as the evening supervisor for Emergency Mobile Psychiatric Services North Region for Community Health Resources in Manchester, CT.
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